Tell us what matters
Share your goal, area, routine, preferred setting and budget.
Find thetrainer whofits your life.
We check the documents, not just the profile bio.
Tell us your goal, area and routine. A real person helps you choose an independent trainer in Dubai. Create your account, book and pay in the GetSetWell app.
- Human matching
- Book and pay in the app
- Dubai · Adults 18+
What every trainer's profile should explain
We check identity, licences and qualifications, and explain what was reviewed and what was not. A check is not a guarantee of results.
01Identity and licence
Government identification and the trainer’s own UAE trade licence or freelance permit, including its number and expiry.
02Qualifications
Qualification name, issuing body, status and dates recorded, with official sources checked where available.
03Activity-specific safety
First aid or CPR documentation is recorded where held. Swimming requires a recognised coaching qualification, current lifesaving or water rescue qualification and CPR, and a pool with a lifeguard or equivalent safety cover.
04Specialist background
Education and experience relevant to any specialist fitness service the trainer offers.
05Scope of coaching
Fitness coaching only. Trainers must work within their qualifications and permissions, follow the activity-specific safety rules, and must not offer medical treatment or clinical rehabilitation through GetSetWell.
06Agreement and conversation
The trainer signs the Trainer Agreement, then has a video conversation with the founder before listing. We record their pricing, areas and availability.
A shortlist you can understand.
You should not have to contact five trainers, chase prices or guess what a badge means.
We narrow the choice
A person checks the practical fit against trainers who are actually available.
Book in the app
Create your account, review the session rate, 5% service fee and total, then pay in the app to confirm your booking.
Human guidance, built around your routine
Start with your situation.
You do not need to know the right fitness category or trainer title. Tell us what you want to change and what fits your week.
A person reviews the request before replying.What a check cannot tell you
Review does not guarantee results, conduct or medical suitability. Discuss health concerns directly with your trainer, not in your matching request.
Results
A completed review does not guarantee a particular fitness result.
Conduct
The review process cannot guarantee every future interaction or decision.
Medical suitability
Review does not replace appropriate health screening with the trainer.
Why I started GetSetWell
More options were never the answer. I am Umair, a product designer and long-term athlete. The hard part was rarely finding another trainer online. It was understanding who to trust, what the real rate was and whether the person fit the goal.
GetSetWell starts with a simple promise: explain what was checked, make the full price clear and give people a real person to contact when the choice is not obvious.
Umair YahyaProduct designer · Athlete · Founder
Your comfort is part of the brief.
Trainer preference, privacy, visit location and language should be clear before an introduction.
A person reviews the request before replying.
Fair questions. Straight answers.
If your question is not here, email support@getsetwell.com.
How does GetSetWell work?
Create an account in the GetSetWell app to request a match or choose a trainer. A person reviews matching requests and explains the recommendation. Review the price and pay in the app when you decide to book. You can also ask for help through WhatsApp on this website.
Do I need an account?
Yes, you create an account in the GetSetWell app to book and pay for sessions. You must be 18 or over and book for yourself. Sending a matching enquiry through this website does not create an account or confirm a booking.
How are trainers reviewed?
We check identity, the trainer’s own UAE licence or permit, and qualifications. The trainer signs the agreement and then has a video conversation with the founder before listing. Relevant activity and venue requirements apply. Each profile explains what was checked and what was not.
Who can book, and where are sessions available?
Sessions are for adults aged 18 or over, booking for themselves. Sessions booked through GetSetWell are 60 minutes, in person, in Dubai. The time and place are agreed before payment.
Can I request a female trainer?
Yes. Include your trainer preference, preferred setting and language in your request. We confirm availability before you book.
What happens after I prepare a request?
Review your details, open the prepared WhatsApp message and tap Send. We reply in the same conversation. Support is available every day, 9am–6pm Dubai time. Messages received before 6pm receive a same-day reply; later messages receive a reply by 6pm the next day.
What will a session cost?
The trainer sets the session rate. GetSetWell adds a 5% service fee, and you see the total including applicable VAT before paying. For example, AED 280 + AED 14 = AED 294. Any separate venue charge is disclosed before payment.
How do I pay and confirm a booking?
You pay in the GetSetWell app. The booking is confirmed only when payment succeeds. The payment provider collects, holds and settles the payment; GetSetWell does not collect or store your card details. A request, recommendation or WhatsApp message is not a confirmed booking.
What if I cancel or need to reschedule?
Cancel at least 24 hours before the session to receive the session rate back; less than 24 hours before, half is refunded. The service fee is retained for client cancellations. You may reschedule once, free at least 24 hours before; a later change costs half the session rate. The full policy explains exceptions, lateness and refunds.
Should I share health or medical information?
No. Keep your request to fitness goals, routine and preferences. Discuss injuries, conditions and health screening directly with your trainer. GetSetWell arranges fitness coaching, not healthcare.
Start with what you need.
We will narrow the rest.
Create your account · Book and pay in the app · Human support